In the Parking Agreement, you agreed to abide by all reasonable rules and regulation, now or in the future pertaining to the use of the facility as may from time to time be prescribed by Parking Operator and further agrees to reimburse Parking Operator for any expenses incurred as a result of violations thereof, including to activation, reactivation fees, boot fees, towing fees, etc.
Parking Account Management
For assistance with your parking account or parking needs, please contact Pete Riggins, Assistant Facility Manager at 704.347.4342 or via email at firstname.lastname@example.org or Mark McMahan, Senior Manager l, at 704.347.4340 or via email at email@example.com.
◼ Office Hours:
The Parking Office hours are Monday thru Friday, 8am to 5pm. Please call 704.347.4342 and leave a message if no one is in the office at this time. We will get back to you as soon as possible.
◼ Changes to Account:
You must notify us of any address, phone or vehicle changes as soon as possible.
◼ On-line Payments:
You are required to sign up for online payments and enable the automatic pay function at www.spplus.com for monthly payments to automatically draft from your credit, debit or checking accounts.
◼ Due Dates Individual and Corporate:
◼ Individual Parking Accounts: Payments for parking individuals are due on the 1st of the month and considered late after the first and a late fee of $20 will be assessed on the 5th. Transponders will be turned off on the 6th if payment has still not been received. If transponder is turned off there will be a $25.00 reactivation fee and the $20.00 late fee before the transponder can be reactivated.
◼ Corporate Accounts: Corporate Accounts are due on the 1st of the month and a late fee per each account will be assessed on the 10th. Transponder will be turned off on the 22nd if payment has still not been received.
◼ Cancellation of Parking:
Cancellation of parking is required in writing with 30 day notice.
◼ Unreserved Parking:
Unreserved parking is located on levels 3 thru 8.
◼ Reserved Parking:
Reserved parking is located on levels 1 & 2 of the parking deck. All reserved parking spaces are clearly marked. If you are not a Reserved Parker, you must not park in a reserved space. Violation of this may result in parking ticket that carries a fine of $50.00.
If a reserved parker gives you permission to park in their reserved space, the reserved parker must inform the parking office of this arrangement prior to you parking in the reserve space. Failure to do this could result in a boot and a fine of $50.00.